Question 1

Where is Ballence located?

Accepted Answer

Ballence is located in Koreatown, Los Angeles. For privacy, the exact address and arrival details will be sent to your email 24 hours before your appointment. Parking may be available upon request.

Question 2

What is Reiki?

Accepted Answer

Reiki is a gentle Japanese healing art that is used to support relaxation, stress reduction, and healing.

Reiki is based on the understanding that when our energy is flowing freely, we feel more at ease physically, emotionally, and spiritually. When energy becomes stagnant or depleted, we may feel tension, stress, or imbalance. Reiki encourages movement, flow, and harmony within the energy body.

Reiki is not a replacement for medical care and does not diagnose or treat conditions. It simply offers a supportive, calming experience.

Question 3

What is the difference between hands-on and hands-off Reiki?

Accepted Answer

Reiki can be practiced with light touch or completely hands off- or a blend of both.
Both methods are equally effective; the difference is simply comfort and preference.
Before your session begins, I will always ask for your consent regarding touch. You are encouraged to let me know what feels best for you, and you can change your mind at any time during the session.

Question 4

How will I feel after my Reiki session?

Accepted Answer

Everyone’s experience is unique. Many people report feeling:
deeply relaxed
lighter or more grounded
emotionally clearer
gently energized
more present

Sometimes the effects are immediate; other times they unfold over the next 24–72 hours.
You may also feel tired, emotional, introspective, or peaceful — all normal responses to energetic shifts and deep relaxation.

Reiki may continue working subtly even after the session ends.

Question 5

How often should I receive Reiki?

Accepted Answer

There is no “right” frequency — it varies for each person.
Some clients come once for support during a specific moment in their life.
Others return weekly, bi-weekly, or monthly to maintain a sense of balance.
Many people find that with consistent sessions, the experience deepens over time.
You’re welcome to explore what pace feels supportive for you!

Question 6

How should I prepare for my session?

Accepted Answer

There is nothing special you need to do. However, these suggestions may help you feel more comfortable:
Wear soft, comfortable clothing. (Jeans are not recommended.)
Drink water before and after your session.
Feel free to set an intention for what you’d like support with — or simply show up as you are.

Question 7

Should I eat before my session?

Accepted Answer

Light eating is totally fine.

Most people prefer not to come on a very full stomach, as deep relaxation can feel more comfortable with lighter digestion.

Question 8

Do I need to bring anything?

Accepted Answer

You don’t need to bring anything at all.
Wear comfortable clothing that allows you to relax fully.

Please note that your Intake & Waiver Form must be signed prior to your session. Your session will be pending until your form is signed and submitted.

Question 9

Does Reiki hurt?

Accepted Answer

No — Reiki is a gentle and relaxing modality.
It does not involve pressure, manipulation, or anything physically intense.
However, energetic shifts may bring up emotions, memories, or sensations- which is completely normal. If anything ever feels overwhelming, we can pause or stop at any time. Your comfort is always the priority.

Question 10

Will Reiki heal physical pain?

Accepted Answer

Reiki is not a medical treatment, nor does it diagnose or cure physical conditions.
Some people notice relief or ease as their body relaxes during a session, but results vary.
If you are experiencing physical pain or a medical concern, please consult a licensed healthcare professional.
Reiki is considered a complementary wellness practice, not a substitute for medical care.

Question 11

Is Reiki a religious practice?

Accepted Answer

No- Reiki is not tied to any religion or belief system.
It is a spiritual and energetic practice that can be received by anyone, regardless of faith or background.
Reiki simply works with universal life-force energy, similar to practices found in yoga, breathwork, meditation, and many traditional cultures.
Most clients experience it as calming, centering, and restorative- without requiring any specific beliefs.

Question 12

What is your cancellation policy?

Accepted Answer

Sessions may be canceled or rescheduled up to 24 hours in advance with no penalty.

Because each appointment time is reserved specifically for you, cancellations made less than 24 hours before your session, or missed appointments, are non-refundable.

If you need to adjust your booking, please reach out as soon as possible so I can accommodate you.

Please arrive on time so you can receive the full benefit of your session. If you arrive late, your session may be shortened out of respect for the clients scheduled after you. Your appointment can be cancelled at the discretion of your practitioner if you arrive 15 minutes late or more.

The full session fee still applies, as appointment times cannot be extended beyond the original end time.

Question 13

What Reiki Is Not

Accepted Answer

Reiki is not a licensed medical practice in the State of California.
The State of California does not license Reiki Practitioners.
Reiki is not a substitute for medical treatment, diagnosis, or care by a licensed healthcare professional.
Reiki does not diagnose conditions, cure illness, or prescribe medication.
Reiki is a complementary healing art, meant to support your well-being alongside conventional care.

If you have any medical or psychological concerns, please consult a licensed doctor or therapist.

Question 14

What forms of payment do you accept?

Accepted Answer

Payment can be made before your appointment or at the start of your session.
If you would like to split your payment across different methods, that is always okay.I currently accept:

Cash (preferred)
Credit/Debit Card
Cash App
Apple Pay
Crypto
Venmo
Zelle

Cash Payments: 
You may pay in cash at the start of your session. 
 Cash payments help reduce processing fees and support small businesses- thank you :)

Question 15

Can I book a session with you outside of your listed hours?

Accepted Answer

I’m happy to explore options outside of my standard booking hours when possible.
 Please email hello@ballence.com with the service you’re interested in, along with a few date(s) and time(s) that work for you, and I’ll let you know if I’m able to accommodate!

Frequently asked questions

Where is Ballence located?

What is Reiki?

What is the difference between hands-on and hands-off Reiki?

How will I feel after my Reiki session?

How often should I receive Reiki?

How should I prepare for my session?

Should I eat before my session?

Do I need to bring anything?

Does Reiki hurt?

Will Reiki heal physical pain?

Is Reiki a religious practice?

What is your cancellation policy?

What Reiki Is Not

What forms of payment do you accept?

Can I book a session with you outside of your listed hours?

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LOS ANGELES, CA

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